Help & Support
Support
We're here to help. Find answers to common questions or get in touch with us directly.
Contact Us
For any questions, bug reports, feature requests, or general inquiries about our apps, please contact us at:
We typically respond within 24 to 48 hours.
For Flora & Fauna Sudoku, see florafaunasudoku.com/support.
Frequently Asked Questions
How do I download Goo Goo Ga Ga Santa?
Goo Goo Ga Ga Santa is available for free on the Apple App Store. Search for "Goo Goo Ga Ga Santa" or use this direct link.
What devices are supported?
Goo Goo Ga Ga Santa is available on iPhone and iPad running iOS 16 or later.
Does the game contain ads?
Yes, Goo Goo Ga Ga Santa is a free game that contains ads served through Google AdMob. Ads help us keep the game free for everyone. Some optional rewarded ads are available that provide in-game benefits like the flashlight power-up.
How does Game Center work?
Goo Goo Ga Ga Santa integrates with Apple Game Center for global leaderboards. If you're signed into Game Center on your device, your best survival times are automatically submitted. You can view your ranking and compete with players worldwide.
I found a bug. How do I report it?
Please email us at support@thousands.app with a description of the issue, your device model, and iOS version. Screenshots or screen recordings are very helpful!
Can I request a feature?
Absolutely! We love hearing from our players. Send your ideas to support@thousands.app and we'll consider them for future updates.
How do I download Life Counter?
Life Counter is available for free on the Apple App Store. Search for "Life Counter".
How do I set up Home Screen widgets for Life Counter?
Long-press on your Home Screen, tap the "+" button in the top left, search for "Life Counter," and choose from small, medium, or large widget sizes. You can then select which event to display.
Does Life Counter collect any data or show ads?
No. Life Counter has no ads, requires no accounts, and does not collect or transmit any personal data. All your event data is stored locally on your device.
I bought the Full Menu in Mouthful. How do I get it on another device?
Open Mouthful on the other device, go to Settings and tap Restore purchases. Use the same Apple Account you bought it with. The Full Menu also works with Family Sharing, so people in your family group get it too.
Does Mouthful keep my progress between devices?
Yes. If you are signed in to iCloud, your best shifts, medals, Daily Table streak and the regulars you've met sync between your iPhone and iPad. A shift in progress stays on the device you started it on.
When does the Daily Table change in Mouthful?
At midnight, your local time. Everyone plays the same table that day, and you get one go at it.
Does Mouthful collect any data or show ads?
No. Mouthful has no ads, no accounts and no analytics, and it does not collect any personal data. See our Privacy Policy.
I bought the Whole Town in Pecking Order. How do I get it on another device?
Open Pecking Order on the other device, go to Settings and tap Restore purchases. Use the same Apple Account you bought it with. The Whole Town also works with Family Sharing, so people in your family group get it too.
Does Pecking Order keep my progress between devices?
No. Your cleared puzzles and Daily Wire streak stay on the device you play on. The Whole Town comes with you: tap Restore purchases in Settings.
When does the Daily Wire change in Pecking Order?
At midnight, your local time. Everyone gets the same puzzle that day, and Sundays are expert.
Does Pecking Order collect any data or show ads?
No. Pecking Order has no ads, no accounts and no analytics, and it does not collect any personal data. See our Privacy Policy.
App-Specific Support
Goo Goo Ga Ga Santa
Known Issues
- No known issues at this time.
Troubleshooting
- Game won't load: Make sure you're running the latest version of iOS and restart the app.
- Leaderboard not updating: Ensure you're signed into Game Center in your device Settings.
- Ads not loading: Check your internet connection. Some regions may have limited ad availability.
Life Counter
Known Issues
- No known issues at this time.
Troubleshooting
- Widget not updating: Try removing the widget and re-adding it. Make sure you have at least one event created in the app.
- Events not saving: Ensure you have enough storage space on your device and that you're running the latest version of iOS.
- App won't open: Force-quit the app and reopen it, or restart your device.
Mouthful
Known Issues
- No known issues at this time.
Troubleshooting
- The Full Menu isn't unlocked: Go to Settings and tap Restore purchases, signed in with the Apple Account you bought it with.
- Progress missing on a new device: Make sure you're signed in to iCloud with the same Apple Account, then open Mouthful again and give it a minute to sync.
- Chewing sounds bother you: Turn on Gentle mouth sounds in Settings, which swaps chews and burps for soft pops.
Pecking Order
Known Issues
- No known issues at this time.
Troubleshooting
- The Whole Town isn't unlocked: Go to Settings and tap Restore purchases, signed in with the Apple Account you bought it with.
- Stuck on a puzzle: Tap the lightbulb for a hint. Undo is unlimited, and you can restart a puzzle at any time.
- Want the birds quieter: Sound, Music and Haptics each have their own switch in Settings, and so does Reduce motion.